haku: @journal_id 1751 / yhteensä: 68
viite: 16 / 68
| Tekijä: | Haas, A. |
| Otsikko: | Training for sales effectiveness: Experience in German retail outlets |
| Lehti: | European Retail Digest
2002 : DEC, 36, p. 56-59 |
| Asiasana: | Salespeople Customers Marketing Retailing Effectiveness Germany Europe |
| Kieli: | eng |
| Tiivistelmä: | This article deal with salespeople and sales success factors and customers. How sales behaviours influence customers, relationship btw. customer satisfaction and sales effectiveness, and factors influencing customer satisfaction. |
SCIMA