haku: @indexterm RETAIL TRADE / yhteensä: 7
viite: 5 / 7
| Tekijä: | Gilmour, P. |
| Otsikko: | Customer service : differentiating by market segment. |
| Lehti: | International Journal of Physical Distribution and Materials Management
1982 : VOL. 12:3, p. 37-44 |
| Asiasana: | CUSTOMERS SERVICE PHYSICAL DISTRIBUTION RETAIL TRADE AUSTRALIA |
| Kieli: | eng |
| Tiivistelmä: |
SCIMA