haku: @indexterm AFTER-SALES SERVICE / yhteensä: 70
viite: 48 / 70
| Tekijä: | Kasper, H. Lemmink, J. |
| Otsikko: | After sales service quality: views between industrial customers and service managers. |
| Lehti: | Industrial Marketing Management
1989 : AUG, VOL. 18:3, p. 199-208 |
| Asiasana: | AFTER-SALES SERVICE INDUSTRIAL MARKETING |
| Kieli: | eng |
| Tiivistelmä: |
SCIMA