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| Tekijä: | Day, J. G. |
| Otsikko: | An executive's guide to measuring information services (Rentabilitätsmessung) |
| Lehti: | Strategy and Leadership
1996 : SEP-OCT, VOL. 24:5, p. 39-41 |
| Asiasana: | |
| Vapaa asiasana: | INNERBETRIEBLICHE INFORMATION, KENNZAHL, EDV-MANAGEMENT |
| Kieli: | eng |
| Tiivistelmä: | Information services tend to have the most varied and complex client base of any business service function. The measurements presented in this article have been applied successfully in actual practice to help managers and executives get a handle on the most important elements of information services performance. Proper application of these measurement techniques will foster understanding of the role of information services. |
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