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Tekijä:Jaworski, B. J.
Otsikko:Toward a theory of marketing control. Environmental context, control types, and consequences (Marketingtheorie; Kontrollsystem; sales management)
Lehti:Journal of Marketing
1988 : VOL. 52:3, p. 23-44
Asiasana:
Vapaa asiasana:MARKETINGKONTROLLE
Kieli:eng
Tiivistelmä:This article presents a theory to capture the management and control of marketing personnel. First a brief critique of the traditional management/marketing control perspective and then an overview of the proposed theory. Then follows a review of environmental variables that influence the use of controls and the control types and their potential synergies. Finally, the impact of controls on the individual and on the organizational/marketing unit is examined. The article is followed by a short comment by K. A. Merchant.
SCIMA tietueen numero: 83606
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