haku: @indexterm effectiveness / yhteensä: 756
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Tekijä:Gendall, P.
Hoek, J.
Brennan, M.
Otsikko:The tea bag experiment: More evidence on incentives in mail surveys
Lehti:Journal of the Market Research Society
1998 : OCT, VOL. 40:4, p. 347-351
Asiasana:Asia
Market research
Surveys
Response rate
Incentives
Effectiveness
Vapaa asiasana:Postal service
Kieli:eng
Tiivistelmä:This paper reports the results of a study comparing the effectiveness of a tea bag and a USD 1 coin as prepaid incentives in a mail survey of the general public. The tea bag had no effect on response rate but the USD coin produced significant increase in response of more than 7 %, confiming the efficacy of this type of incentive. The paper points out that it is impossible to generalise about the cost-effectiveness of prepaid money incentives, except that they are most cost effective when questionnaire, stationery and postage costs are high and labour costs are low.
SCIMA tietueen numero: 197160
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