haku: @author Carr, L. P. / yhteensä: 8
viite: 4 / 8
| Tekijä: | Carr, L. P. |
| Otsikko: | How Xerox sustains the cost of quality |
| Lehti: | Management Accounting (US)
1995 : AUG, VOL. 77:2, p. 26-32 |
| Asiasana: | |
| Vapaa asiasana: | KOSTENKONTROLLE, QUALITÄTSKONTROLLE |
| Kieli: | eng |
| Tiivistelmä: | In 1989 Xerox Corporation applied cost of quality program principles to one of its service businesses. Over the next 4 years, the compay saved more than 200 million dollars, and created a benchmark for the entire organization. This article tells the success story. |
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