haku: @author Martin, T. N. / yhteensä: 8
viite: 2 / 8
| Tekijä: | Schemerhorn, J. R. Garden, W. L. Martin, T. N. |
| Otsikko: | Management dialogues: turning on the marginal performer |
| Lehti: | Organizational Dynamics
1990 : SPRING, VOL. 18:4, p. 47-61 |
| Asiasana: | JOB PERFORMANCE MANAGEMENT MOTIVATION |
| Kieli: | eng |
| Tiivistelmä: | Marginal performers have the ability to be high performers, but they are stifled by poor management. Managers can turn around these employees by fostering three critical factors - ability, support, and effort - in the workplace. A manager's ability to address these performance factors is in part determined by how well he or she handles day-to-day dialogues with employees. By attributing performance problems to inappropriate causes, managers create self-defeating dialogues and rely on management strategies that all too easily take on punitive tone. A more positive approach can be developed if managers accept at least partial responsibility for the performance problem and apply the reinforcement principles of current motivation theory. |
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