haku: @indexterm decision support systems / yhteensä: 806
viite: 261 / 806
| Tekijä: | Kahai, S. |
| Otsikko: | Active involvement, familiarity, framing, and the illusion of control during decision support system use |
| Lehti: | Decision Support Systems
1998 : JUN, VOL. 23:2, p. 133-148 |
| Asiasana: | DECISION SUPPORT SYSTEMS CONTROL PROBLEM SOLVING |
| Kieli: | eng |
| Tiivistelmä: | Results of a laboratory experiment on Decision Support System (DSS) use indicated that (1) active involvement in model building and data entry, (2) familiarity with model execution and the decision situation, and (3) consistency between a normative solution and the alternative encouraged by the problem frame led to an illusion of control, defined as an unwarranted inflation in expectations of success. Higher expectations of success were associated with greater user satisfaction, better mood and lower preference for thinking more before making the final decision. |
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