haku: @journal_id 58 / yhteensä: 815
viite: 136 / 815
Tekijä: | Luce, M. F. |
Otsikko: | Choosing to avoid: Coping with negatively emotion-laden consumer decisions |
Lehti: | Journal of Consumer Research
1998 : MAR, 24:4, p. 409-433 |
Asiasana: | Products Market research Consumer behaviour Decision making |
Vapaa asiasana: | Product choice |
Kieli: | eng |
Tiivistelmä: | The article addresses on how consumers resolve decisions involving conflict btw. attributes linked to highly valued goals. The conceptual framework developed in this article predicts that choosing avoidant options can satisfy coping goals by minimizing explicit confrontation of negative potential decision consequences and difficult trade-offs. Two experiments demonstrate that reported emotion may be altered by manipulating decision attributes, that the opportunity to choose an avoidant option mitigates levels of reported emotion, and that increasingly emotion-laden decision environments are associated with more choice of avoidant options. |
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