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Tekijä:Muthukrishnan, A. V.
Kardes, F. R.
Otsikko:Persistent Preferences for Product Attributes: Effects of the Initial Choice Context and Uninformative Experience
Lehti:Journal of Consumer Research
2001 : JUN, VOL. 28:1, p. 89-104
Asiasana:PRODUCT ATTRIBUTES
PRODUCTS
CONSUMER RESEARCH
Kieli:eng
Tiivistelmä:This research investigates the conditions under which persistent preferences for product attributes occur and the processes that lead to these effects. The authors' theoretical framework suggests that ambiguity in the context in which the initial choices are made determines the level of certainty in the initial preference. Certainty in the initial preference combines with uninformative additional experience to create a shift in the relevance of the attributes and biased information gathering in subsequent choices. These tendencies in turn lead to persistent preferences for the attributes of a previously chosen brand. In experiments 1 A, 1 B, and 1 C, the authors varied the levels of ambiguity in the initial choice context and additional experience with a chosen brand and studied their effect on preference persistence.
SCIMA tietueen numero: 234664
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