haku: @indexterm Success / yhteensä: 822
viite: 357 / 822
Tekijä: | Paper, D. |
Otsikko: | BPR: creating the conditions for success |
Lehti: | Long Range Planning
1998 : JUN, VOL. 31:3, p. 426-435 |
Asiasana: | SUCCESS LONG RANGE PLANNING ECONOMICS |
Kieli: | eng |
Tiivistelmä: | The business process improvement (BPI) literature is replete with advice on how to improve business processes, but what is lacking is a holistic approach that encompasses the most important facets for long-term success -- methods to facilitate people, an organizational structure conductive to empowerment, and a systematic method for solving problems. The study offers an in-depth examination of the BPI methodology used by Caterpillar. The case details what Carterpillar has done to make BPI work and offers tips to help other organizations overcome obstacles to BPI success. |
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