haku: @indexterm complaints / yhteensä: 83
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Tekijä:Jurkiewicz, C.L.
Giacalone, R.A.
Knouse, S.B.
Otsikko:Transforming personal experience into a pedagogical tool: ethical complaints
Lehti:Journal of Business Ethics
2004 : SEP I, VOL 53:3, p. 283-295
Asiasana:Complaints
Ethics
Experience
Management education
Teaching methods
Kieli:eng
Tiivistelmä:If students are to understand ethical problems at work, practical applications are essential in translating classroom learning into real world knowledge. The ethical complaints letter is here described as one pedagogical approach for MBA students to understanding real world ethical situations. Students write an objective, fact-filled complaint letter to an organization that has behaved in an unethical manner towards them. A specific assignment protocol is presented for the students and for discussing organizational responses in class. Finally, an examination of expected outcomes, cautions, and learning opportunities is detailed.
SCIMA tietueen numero: 259594
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