haku: @indexterm RAW MATERIALS / yhteensä: 86
viite: 6 / 86
| Tekijä: | Cook, J. S. DeBree, K. Feroleto, A. |
| Otsikko: | From Raw Materials to Customers: Supply Chain Management in the Service Industry |
| Lehti: | SAM Advanced Management Journal
2001 : AUTUMN, VOL. 66:4, p. 14-21 |
| Asiasana: | RAW MATERIALS CUSTOMERS SUPPLY CHAIN MANAGEMENT SERVICE INDUSTRIES |
| Kieli: | eng |
| Tiivistelmä: | An effective supply chain is crucial to the success of a business. This can be illustrated if we consider the traditional view of a supply chain as similar to a pipe that carries the service or product being provided. When the pipe becomes clogged, the entire system must be flushed to solve the problem. When a supply chain does not work properly, a business must flush the channel because it cannot pinpoint where the problem is. There are traditional and modern views of supply chain management. Service companies can choose between the bow tie (traditional) and diamond (modern) approaches when building relationships with each other. The bow tie idea provides for interaction only between the buyer of one business and the seller of another, while the diamond approach allows all functions to communicate. |
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