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Tekijä: | Dunbar, R.L.M. Garud, R. |
Otsikko: | Distributed knowledge and indeterminate meaning: the case of the Columbia shuttle flight |
Lehti: | Organization Studies
2009 : VOL. 30:4, p. 397-421 |
Asiasana: | knowledge management accidents decision making safety |
Vapaa asiasana: | United States |
Kieli: | eng |
Tiivistelmä: | The processes that unfolded during NASA's ill-fated Columbia shuttle flight are explored. Members of the mission team struggled to understand the importance of an unexpected foam-shedding event. Categorizing this event in real time was difficult, as two different criteria - concerns for safety and on the other hand on meeting schedules - were used. Using in-depth data gathered on the Columbia shuttle flight, we portray the unfolded sensemaking processes and discuss the implications for organizations. |
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