haku: @author Singh, M. / yhteensä: 9
viite: 8 / 9
| Tekijä: | Benamati, J. Lederer, A. Singh, M. |
| Otsikko: | Changing information technology and information technology management |
| Lehti: | Information & Management
1996 : VOL. 31:5, p. 275-288 |
| Asiasana: | INFORMATION TECHNOLOGY MANAGEMENT CHANGE |
| Kieli: | eng |
| Tiivistelmä: | Information technology is changing at a rapid rate. A theory has hypothesized that change in IT causes problems for IT managers and that they respond with coping mechanisms to handle these problems. Structured interviews with 16 IT professionals at different organizations identified 31 unique projects that used 86 new ITs which caused 142 problems. Eleven categories summarized the problems. The most common were training demands, vendor oversell, acquisition dilemmas, new integration, support burden, vendor neglect, and resistance. |
SCIMA