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| Tekijä: | Småros, J. Holmström, J. Kämäräinen, V. |
| Otsikko: | New service opportunities in e-grocery business |
| Lehti: | International Journal of Logistics Management
2000 : VOL. 11:1, p. 61-73 |
| Asiasana: | ELECTRONIC COMMERCE FOOD GROCERY SHOPS LOGISTICS |
| Kieli: | eng |
| Tiivistelmä: | Currently, efforts in the e-grocery business focus on improving the purchase transaction and physical distribution of goods. To become a profitable growth business, the e-grocers have to offer their customers more value. It is not enough to offer customers a range of physical products. A range of new meaningful services is also needed. This article investigates how such new, breakthrough services can be developed. |
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