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Tekijä:Tourish, D. (et al.)
Otsikko:The downsides of downsizing: Communication processes information needs in the aftermath of a workforce reduction strategy
Lehti:Management Communication Quarterly
2004 : MAY, VOL. 17:4, p. 485-516
Asiasana:Employment termination
Redundancy
Lay-offs
Employees
Management
Communication
Strategy
Health service
Vapaa asiasana:Downsizing
Kieli:eng
Tiivistelmä:This study explored the impact of downsizing (hereafter as: ds.) on levels of uncertainty, co-worker and management trust, and communicative effectiveness in a health care organization ds. during a 2-year period from 660 staff to 350 staff members. Self-report data were obtained from employees who were staying (survivors), from employees were being laid off (victims), and from employees with and without managerial responsibilities. Results indicated that ds. had similar impact on the amount of trust that survivors and victims had for management. However, victims reported feeling lower levels of trust toward their colleagues compared with survivors. Contrary to expectations, survivors and victims reported similar perceptions of job and organizational uncertainty and similar levels of information received about changes. Employees with no management responsibilities and middle managers both reported lower scores than did senior managers on all aspects of information received.
SCIMA tietueen numero: 254135
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