haku: @author Thompson, K. / yhteensä: 6
viite: 4 / 6
| Tekijä: | Thompson, K. |
| Otsikko: | Confronting the paradoxes in a total quality environment |
| Lehti: | Organizational Dynamics
1998 : WINTER, VOL. 26:3, p. 62-74 |
| Asiasana: | ORGANIZATION ENVIRONMENT TOTAL QUALITY MANAGEMENT |
| Kieli: | eng |
| Tiivistelmä: | This is the Age of Paradox, as Charles Handy reported in his book of the same title. Handy saw contemporary workers routinely faced with paradoxes at work, at home, and with society's basic values. Paradoxes are no stranger to total quality management (TQM) as well. The pursuit of total quality requires a leaders and followers to think and act in ways that are very different from their prior modes of operation and, in some cases, that seem to be based on contradictory principles. |
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