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| Tekijä: | Nagar, V. Rajan, M. V. |
| Otsikko: | The revenue implications of financial and operational measures of product quality |
| Lehti: | Accounting Review
2001 : OCT, VOL. 76:4, p. 495-513 |
| Asiasana: | Operational research Financial performance Measurement theory Product quality |
| Kieli: | eng |
| Tiivistelmä: | The authors examine the future sales implications of product quality measures for 11 plants of a manufacturing group in A Fortune 500 firm. The results indicate that both financial quality |
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