haku: @author Harris, L.C. / yhteensä: 11
viite: 6 / 11
Tekijä:Harris, L.C.
O´Malley L.
Patterson, M.
Otsikko:Professional interaction : exploring the concept of attraction
Lehti:Marketing Theory
2003 : MAR, VOL. 3:1, p. 9-36
Asiasana:RELATIONSHIP MARKETING
SERVICE MARKETING
MODELS
Kieli:eng
Tiivistelmä:This paper concerns maintenance of relationships, especially the role of attraction in the process of maintaining relationships. The authors develop a conceptual model which contains suggested relationships between attraction, trust, commitment, interaction and housing/adaptation. The developed model supposes the determinants of attraction as economic, social and resource-based factor. The article deduces implications for further research.
SCIMA tietueen numero: 248621
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