haku: @indexterm learning organizations / yhteensä: 29
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Tekijä:Stevens, E.
Dimitriadis, S.
Otsikko:Managing the new service development process: towards a systemic model
Lehti:European Journal of Marketing
2005 : VOL. 39:1-2, p. 175-198
Asiasana:Financial services
Innovation
Learning
Learning organizations
Research
Retailing
Kieli:eng
Tiivistelmä:The paper provides empirical findings from two qualitative longitudinal case studies of new service development. The aim is to provide a detailed description of the development process of a new financial product and to identify learning actions that may contribute to its effectiveness.
SCIMA tietueen numero: 257767
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