haku: @freeterm moral / yhteensä: 17
viite: 5 / 17
| Tekijä: | Brinkmann, J. |
| Otsikko: | Understanding insurance customer dishonesty: outline of a situational approach |
| Lehti: | Journal of Business Ethics
2005 : OCT I, VOL. 61:2, p. 183-197 |
| Asiasana: | consumers ethics insurance psychology |
| Vapaa asiasana: | moral |
| Kieli: | eng |
| Tiivistelmä: | This article discusses insurance customer dishonesty as a special case of consumer ethics, as a way of situation handling, and as a moral choice between right and wrong. The author introduces moral psychology as a frame of reference, concentrating on cognitive moral development, moral attitude and moral neutralization. The experiences from a 2004 pilot survey is presented with a main focus on a few insurance dishonesty scenarios. |
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