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| Tekijä: | Pettijohn, C. Pettijohn, L. Taylor, A.J. |
| Otsikko: | Salesperson perceptions of ethical behaviors: Their influence on job satisfaction and turnover intentions |
| Lehti: | Journal of Business Ethics
2008 : APR I, VOL. 78:4, p. 547-557 |
| Asiasana: | business ethics salespeople work employees attitudes job satisfaction turnover |
| Kieli: | eng |
| Tiivistelmä: | In the academic world, research has indicated that "good ethics is good business". In this study, evaluated are salespeople's perceptions (hereafter as: percps.) of the ethics of businesses in general, their employer's ethics, their attitudes as consumers, and the relationships existing btw. these percps. and the sales force's job satisfaction (here as: job-sftn.) and turnover intentions (as: t-o-ints). A positive relationship is shown to exist btw. salesperson percps. of business ethics, his/her employer's ethics, consumer attitudes, and the salesperson's job-sftn. and reduced t-o-ints. |
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