haku: @journal_id 1677 / yhteensä: 198
viite: 10 / 198
| Tekijä: | Hjalmarsson, M. |
| Otsikko: | New technology in home help services - a tool for support or an instrument of subordination? |
| Lehti: | Gender, Work and Organization
2009 : MAY, VOL. 16:3, p. 368-384 |
| Asiasana: | subordinates service Sweden |
| Vapaa asiasana: | ICT home help services |
| Kieli: | eng |
| Tiivistelmä: | The study discusses the introduction of ICT in home help services as a part of the increasing rationalization of care-giving work (here as c.-g. w.) and its consequences for the workers. An ethnographic study of the introduction of hand-held computers in a working team in home help services conducted in Sweden reveals that the motives for the implementation of ICT run counter to the basic norms that are supposed to govern c.-g. w. The technology reproduces the subordinate position of c.-g. w. as well as that of the front-line workers. They seem to act according to personal decision-making ability and show a form of limited resistance to the technology. |
SCIMA