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| Tekijä: | Hutzschenreuter, T. Lewin, A.Y. Dresel, S. |
| Otsikko: | Time to success in offshoring business processes |
| Lehti: | Management International Review
2011 : VOL. 51:1, p. 65-92 |
| Asiasana: | USA Germany offshore industry companies success |
| Vapaa asiasana: | performance path dependency processes cultural distance heterogeneity |
| Kieli: | eng |
| Tiivistelmä: | This paper contributes to the debate about offshoring (henceforth as: o-s.) of support functions in international business research. Analyzed is the success of o-s. activities (as: acts.), focusing on the time a firm takes to gain its expected cost savings and its targeted service level. It is hypothesized that firm-specific o-s. experience, publicly available knowledge on o-s., path dependencies, cultural distances, and the chosen governance mode influence the success of o-s. acts. The expected relationships are confirmed through an analysis of detailed data about over 500 o-s. implementations of the United States (US) and German firms. |
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