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| Tekijä: | Tasci, A.D.A. Boylu, Y. |
| Otsikko: | Cultural comparison of tourists' safety perception in relation to trip satisfaction |
| Lehti: | International Journal of Tourism Research
2010 : MAR/APR, VOL. 12:2, p. 179-192 |
| Asiasana: | tourism travel safety security consumer satisfaction service case studies Turkey Europe |
| Kieli: | eng |
| Tiivistelmä: | Using Turkey and its visitors as a case, this study explores tourists' perception of the safety and security (herein as: saf-and-sec.) of a destination in relation to the level of satisfaction (as: satfn.) with their trip, through stepwise regression analysis. It is shown that positive perception of Turkey's hygiene and health, and saf-and-sec. helped visitors to have greater trip satfn., particularly in case they stayed longer, enjoying their trip without any product or service failure. However, German tourists and tourists with a secondary school degree are more likely to have less trip satfn. |
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