haku: @indexterm small and medium-sized enterprises (SMEs) / yhteensä: 396
viite: 14 / 396
Tekijä:Gray, D.E.
Ekinci, Y.
Goregaokar, H.
Otsikko:Coaching SME managers: business development or personal therapy? A mixed methods study
Lehti:International journal of human resource management
2011 : FEB-MAR, VOL 22:4-6 p. 863-882
Asiasana:executives
management development
performance appraisal
small and medium-sized enterprises (smes)
Kieli:eng
Tiivistelmä:This study examines the factors which have an effect on managers' decision to engage with coaching, their perceptions of the coaching "journey" and the kinds of benefits accruing from coaching: organizational, personal or both. As part of a mixed methods approach, a survey tool was developed based on a range of relevant management competencies from the UK's Management Occupational Standards and responses analyzed using importance-performance analysis, and approach initially used in the marketing sector to evaluate customer satisfaction. Results suggest that coaching had significant influence over personal attributes such as "Managing Self-Cognition" and "Managing Self-Emotional", whereas the impact on business-oriented attributes was weaker.
SCIMA tietueen numero: 273072
lisää koriin
SCIMA