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Tekijä:Mulki, J.P.
Jaramillo, F.
Otsikko:Workplace isolation: salespeople and supervisors in USA
Lehti:International journal of human resource management
2011 : FEB-MAR, VOL 22:4-6 p. 902-923
Asiasana:leadership
managers
virtual organizations
work
turnover
sales
salespeople
pharmaceutical industry
USA
Kieli:eng
Tiivistelmä:This study examines virtual work, which brings both benefits and challenges to organizations. One of the issues is workplace isolation (WI); this study uses responses from a sample of 346 salespeoples in the pharmaceutical field to test a model that investigates the relationships among WI, self-efficacy, leadership style, extra-role performance (ERP), satisfaction with the supervisor, and turnover intentions. Results indicate that salespersons perception of managers as considerate leaders are associated with lower WI levels; salespeople with higher levels of self-efficacy are less likely to believe that they are isolated from company and their colleagues. WI, in turn, is notably related to satisfaction with the supervision and ERP.
SCIMA tietueen numero: 273073
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