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Tekijä:Amalia, M.
Nugroho, Y.
Otsikko:An innovation perspective of knowledge management in a multinational subsidiary
Lehti:Journal of Knowledge Management
2011 : VOL. 15:1 p. 71-87
Asiasana:knowledge management
information systems
strategy
telecommunications industry
organizations
multinational companies
subsidiary companies
Kieli:eng
Tiivistelmä:This article examines the implementation of knowledge management in a telecommunication multinational subsidiary and investigates factors which affect the performance as well as the impacts. Using in-depth interviews and direct observation, the article lists some problems related to the strategy and implementation of knowledge management (KM). It is shown that the lack of organization-wide integrated systems, which is typical across different organizations, does contribute to this problem. Nevertheless, the main predicament lies with the fact that a KM-enabling scheme is never explicitly prioritized in the information systems strategy of the organization.
SCIMA tietueen numero: 273659
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