haku: @indexterm organizational behaviour / yhteensä: 1421
viite: 4 / 1421
| Tekijä: | Rego, A. Leal, S. Pina e Cunha, M. |
| Otsikko: | Rethinking the employees' perceptions of corporate citizenship dimensionalization |
| Lehti: | Journal of Business Ethics
2011 : DEC, VOL. 104:2, p. 207-218 |
| Asiasana: | organizational behaviour stakeholders customer relations human capital employee attitudes responsibility |
| Kieli: | eng |
| Tiivistelmä: | The paper suggests that the four-factor model of corporate citizenship (CC: economic, legal, ethical, and discretionary responsibilities) does not describe all pertinent dimensions of employees' CC perceptions decent enough. Based on an empirical study conducted with a sample of 316 employees, we demonstrate that, at least in some contexts, seven CC dimensions are distinguished: (1) economic responsibilities to customers (2) and to owners; (3) legal responsibilities; (4) ethical responsibilities; (5) discretionary responsibilities to employees; (6) the community; and (7) to the natural environment. However, this seven-factor model is unlikely to represent all of the (more) relevant CC dimensions from the employees' perspective. We aim to share evidence verifying that the four-factor model proposed by Maignan et al. (Journal of the Academy of Marketing Science 27(4):455-469, 1999) may be refined, at least in the case of employees as the stakeholders in question. |
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