haku: @indexterm retail industry / yhteensä: 66
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Tekijä:Biong, H.
Nygaard, A.
Silkoset, R.
Otsikko:The influence of retail management's use of social power on corporate ethical values, employee commitment and performance
Lehti:Journal of Business Ethics
2010 : DEC, VOL. 97:3, p. 341-363
Asiasana:brand names
retail industry
professional ethics
stakeholders
power
corruption
Kieli:eng
Tiivistelmä:Recent cases in retailing reflect ethics having a major effect on brands and performance, in turn, suggesting brand owners, employees, and consumers' focus on ethical values. In this article, we analyze how various sources of social power impact corporate ethical values, retailer's commitment to the retail organization, and ultimately quality of sales and service. Multi-source data based on a sample of 225 retailers implied a strong connection between power, ethics, and commitment and that they affected output performance.
SCIMA tietueen numero: 276343
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