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Tekijä: | Trapp, N.L. |
Otsikko: | Staff attitudes to talking openly about ethical dilemmas: the role of business ethics conceptions and trust |
Lehti: | Journal of Business Ethics
2011 : NOV I, VOL. 103:4, p. 543-552 |
Asiasana: | ethics decision making communication organizational behaviour companies health service employees trust |
Kieli: | eng |
Tiivistelmä: | Companies often utilize many forms of mostly one-way communication such as codes of conduct in order to ensure ethical employee behaviour. This article addresses the following question: What influences employee attitudes to talking openly about ethical issues? Based on focus group interviews with staff at the Denmark and Brazil affiliates of the global healthcare company Novo Nordisk, it is found that interest in discussing ethical issues was influenced by two main factors: i. employee conceptualizations of business ethics and ii. the level of inter-collegial trust, credibility, and confidence. By examining these phenomena, it is herein aimed at providing insight that can inform scholars in these fields and also help managers to promote open workplace dialogue about ethical issues. |
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