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search query: @keyword ITIL / total: 51

references: 11-20 / 51

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	title	year	author
11.	Integraatiotoimintojen testaus- ja tuotantoonsiirtoprosessien kehitys ja jalkautus	2010	Ryhänen, Juha
12.	Using IT governance and architecture consepts in IT landscape transformation	2010	Laine, Mikko Petteri
13.	Knowledge Base Solutions for a Service Desk Organisation	2010	Rosberg, Marko-Petteri
14.	Knowledge Base Solutions for a Service Desk Organisation	2010	Rosberg, Marko-Petteri
15.	IT service management in service production	2010	Vähälummukka, Antti
16.	Evaluation of configuration management tools based on ITIL and organization's needs	2010	Suhonen, Heikki
17.	Evaluation of configuration management tools based on ITIL and organization's needs	2010	Suhonen, Heikki
18.	Implementing an information technology service management change management process	2010	Oikarinen, Tapio
19.	Implementing an information technology service management change management process	2010	Oikarinen, Tapio
20.	IT-palvelupisteen palvelutason mittaaminen	2010	Vuorensola, Kaisa

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