search query: @keyword customer orientation / total: 14
references: 11-14 / 14
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| title | year | author | ||
| 11. | 2004 | Ala-Orvola, Anne |
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| 12. | 2002 | Rintamäki, Jarkko |
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| 13. | 2002 | Kautto, Ilkka |
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| 14. | 2001 | Pohjolainen, Mika |
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