search query: @keyword Customer Relationship Management / total: 21
references: 12-21 / 21
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| title | year | author | ||
| 12. | 2006 | Paukku, Antti |
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| 13. | 2006 | Rantasaari, Pekka Antero |
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| 14. | 2006 | Kankaanpää, Juhani |
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| 15. | 2006 | Pohjola, Eila |
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| 16. | 2004 | Paqvalén, Kenneth |
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| 17. | 2004 | Turkkila, Matias |
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| 18. | 2003 | Vihavainen, Janne |
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| 19. | 2002 | Saravuo, Eeva |
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| 20. | 2002 | Davidsainen, Sanna |
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| 21. | 2001 | Mattila, Jarno |
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