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search query: @keyword Customer Relationship Management / total: 21

references: 2-11 / 21

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	title	year	author
2.	Utilizing Big Data in Marketing, Research and Product Development: Case Study in Sports Monitoring Company	2014	Cajanus, Sakari
3.	Enterprise system implementation - A case study about key factors in successful user adoption	2010	Kankaanpää, Timo
4.	Critical success factors in enterprise resource planning and customer relationship management system implementations in a multinational logistics service company	2010	Turunen, Kimmo
5.	Quality Development of CRM Facilitated Business Processes	2010	Vuorinen, Tuure
6.	Raportointijärjestelmän takaisinkytkentä asiakashallintajärjestelmään - analyysistä toimenpiteitä	2010	Helasuo, Pasi
7.	Asiakkuudenhallinta oppimisprosessina	2010	Airo, Kalle
8.	Rakennusliikkeen asiakasraportointi osana asiakkuutta	2009	Sainomaa, Jussi
9.	The role of communications and CRM in building a reputation within a distribution channel context - A case study	2009	Arkko, Elina
10.	CRM Procurement Process	2008	Dohogu, Hasan
11.	Implementation of a New Customer Relationship Management System in a Global Company	2006	Keskitalo, Jaakko

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