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search query: @keyword IT ulkoistus / total: 3

references: 2-3 / 3

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	title	year	author
2.	Developing a productization model for Business-to-Business services as a means to enhance sales efficiency	2010	Tervola, Timo
3.	Major Challenges in the IT Outsourcing Process, the Change Management Point of View	2006	Sandell, Tomi

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