search query: @keyword service management / total: 21
references: 7-16 / 21
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| title | year | author | ||
| 7. | 2005 | Moisio, Anu |
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| 8. | 2004 | Salomaa, Juha |
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| 9. | 2002 | Salonen, Matti Heikki |
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| 10. | 2002 | Yu, Xinzhong |
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| 11. | 2000 | Tuomaala, Perttu |
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| 12. | 1999 | Sytelä, Timo |
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| 13. | 1999 | Salomaa, Jyri |
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| 14. | 1999 | Arola, Timo |
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| 15. | 1998 | Mensola, Sami |
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| 16. | 1998 | Ahola, Katja |
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