search query: @keyword service level / total: 9
references: 6-9 / 9
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| title | year | author | ||
| 6. | 2005 | Kautto, Anna Maria |
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| 7. | 2004 | Santajärvi, Sanna |
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| 8. | 2001 | Seppänen, Joni |
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| 9. | 2000 | Kleimola, Johannes |
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