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search query: @keyword ITSM / total: 5

references: 1-5 / 5

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	title	year	author
1.	Applying the Information Technology Infrastructure Library in a Multi-Vendor Environment	2015	Karanko, Karri
2.	Information Technology Service Management for Cloud Computing	2010	Ristola, Jaakko
3.	Implementing an information technology service management change management process	2010	Oikarinen, Tapio
4.	Implementing an information technology service management change management process	2010	Oikarinen, Tapio
5.	Konfiguraatiotietokannan käyttöönotto IT-palveluyrityksessä	2010	Manelius, Jaakko

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