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search query: @keyword crm / total: 30

references: 1-10 / 30

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	title	year	author
1.	Predicting service contract churn with decision tree models	2016	Pohjalainen, Ville
2.	Predicting service contract churn with decision tree models	2016	Pohjalainen, Ville
3.	Customer Information Utilization as a Part of Telecom Operator's Customer Relationship Management	2015	Jäppinen, Viivi
4.	Laajakaistan tilaus-toimitusprosessin automatisointi osoitteenmuutosten ja tekniikanvaihtojen tapauksissa	2013	Kainulainen, Matias
5.	Requirements definition and usability testing in Scrum: A CRM implementation project	2013	Salo, Juha
6.	Requirements definition and usability testing in Scrum: A CRM implementation project	2013	Salo, Juha
7.	Usability development for corporate self-care system and customer relationship manegement - Case study for a teleoperator	2011	Aaltonen, Atte
8.	Usability development for corporate self-care system and customer relationship manegement - Case study for a teleoperator	2011	Aaltonen, Atte
9.	Asiakkuudenhallintajärjestelmän suunnittelu asiakaskeskeisestä näkökulmasta	2011	Kantosalo, Anna
10.	Enterprise system implementation - A case study about key factors in successful user adoption	2010	Kankaanpää, Timo

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