search query: @keyword service level management / total: 3
references: 1-3 / 3
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| title | year | author | ||
| 1. | 2010 | Vuorensola, Kaisa |
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| 2. | 2010 | Laajanen, Tuomas |
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| 3. | 2009 | Laukkanen, Jussi |
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