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search query: @keyword service management / total: 21

references: 1-10 / 21

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	title	year	author
1.	Information Technology Service Management for Cloud Computing	2010	Ristola, Jaakko
2.	Transfer of internal ICT-functions to offshore countries	2010	Kulotie, Kari
3.	Tietoliikennepalveluiden palvelutasonhallinnan kehittäminen kohdeyrityksessä	2010	Laajanen, Tuomas
4.	Improving resource utilization efficiency in heathcare - alternative approaches to process management in home hemodialysis	2008	Groop, Paul Johan
5.	Tukipalveluiden laadun reaaliaikainen mittaaminen ja kehittäminen	2008	Kilpi, Jere-Antti
6.	Service Management in the Wholesale Business	2006	Korkela, Pinja
7.	Implementing ICT-supported training in organizations - a service and relationship management view	2005	Moisio, Anu
8.	Customer profitability in residential apartment renting	2004	Salomaa, Juha
9.	Solution For Content And Service Mediation	2002	Salonen, Matti Heikki
10.	Access Point Provisioning in GPRS Core Network	2002	Yu, Xinzhong

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