search query: @author Soininen, Juuso / total: 1
reference: 1 / 1
« previous | next »
Author:Soininen, Juuso
Title:Differentiation of subsidiary management in an international service company
Tytäryhtiöiden johtamisen differointi kansainvälisessä palveluyrityksessä
Publication type:Master's thesis
Publication year:2008
Pages:(8) + 103 s. + (7)      Language:   eng
Department/School:Tuotantotalouden laitos
Main subject:Yritysstrategia ja kansainvälinen liiketoiminta   (TU-91)
Supervisor:Laamanen, Tomi
Instructor:Kaita, Tapio
OEVS:
Electronic archive copy is available via Aalto Thesis Database.
Instructions

Reading digital theses in the closed network of the Aalto University Harald Herlin Learning Centre

In the closed network of Learning Centre you can read digital and digitized theses not available in the open network.

The Learning Centre contact details and opening hours: https://learningcentre.aalto.fi/en/harald-herlin-learning-centre/

You can read theses on the Learning Centre customer computers, which are available on all floors.

Logging on to the customer computers

  • Aalto University staff members log on to the customer computer using the Aalto username and password.
  • Other customers log on using a shared username and password.

Opening a thesis

  • On the desktop of the customer computers, you will find an icon titled:

    Aalto Thesis Database

  • Click on the icon to search for and open the thesis you are looking for from Aaltodoc database. You can find the thesis file by clicking the link on the OEV or OEVS field.

Reading the thesis

  • You can either print the thesis or read it on the customer computer screen.
  • You cannot save the thesis file on a flash drive or email it.
  • You cannot copy text or images from the file.
  • You cannot edit the file.

Printing the thesis

  • You can print the thesis for your personal study or research use.
  • Aalto University students and staff members may print black-and-white prints on the PrintingPoint devices when using the computer with personal Aalto username and password. Color printing is possible using the printer u90203-psc3, which is located near the customer service. Color printing is subject to a charge to Aalto University students and staff members.
  • Other customers can use the printer u90203-psc3. All printing is subject to a charge to non-University members.
Location:P1 Ark Aalto     | Archive
Keywords:international subsidiary management
centralization
normative integration
Abstract (eng): During the past twenty years, services have taken the place of manufacturing as the most important generator of global gross domestic product.
Still, service businesses are far behind manufacturing in the level of internationalization.
The trend however, is changing and service companies are crossing national borders all over the world.
As providing services differs from manufacturing of goods in many aspects like intangibility, separability, variability and perishability, special knowledge about their management is needed in an international environment.

The present study focuses on the management of existing international subsidiaries of a financial management services company.
The research problem of the study is formulated as "How to manage existing country offices of an international service company?"
The research problem is divided into three research questions:.

1.
What are the special aspects of internationalization for a service company?.

2.
How should the headquarters-subsidiary relationships be managed?.

3.
What is the current situation of subsidiary management at Accountor Group and how could it be improved?

The literature study examines previous research on service business, internationalization of service business, international subsidiary management and global integration modes.
The empirical study was conducted with a questionnaire and reported as a case study of five country organizations of the target company.
It describes the current situation of subsidiary management, country manager preferences and best practices from subsidiary management research, implemented for each subsidiary context.

As a result of the study, recommendations to increase normative integration and information-based integration in all of the target subsidiaries were made.
In case of centralization and formalization the recommended levels differ for each subsidiary context.
As for academic contribution, the existing best practices were in line with the country manager preferences and therefore supported by the results.
ED:2009-03-05
INSSI record number: 36800
+ add basket
« previous | next »
INSSI