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Author: | Mattila, Anttijussi |
Title: | Performance measurement in B2B service context: a literature review and analysis |
Publication type: | Bachelor's thesis |
Publication year: | 2010 |
Pages: | 30 Language: eng |
Department/School: | Informaatio- ja luonnontieteiden tiedekunta |
Degree programme: | Tuotantotalouden tutkinto-ohjelma |
Main subject: | Tuotantotalous (TU3009) |
Supervisor: | Järvenpää, Eila |
Instructor: | Brax, Saara |
Electronic version URL: | http://urn.fi/URN:NBN:fi:aalto-201305164423 |
Location: | |
Keywords: | performance measurement B2B service business performance measurement system PMS IPMS |
ED: | 2011-12-19 |
INSSI record number: 43308
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