search query: @keyword muutoshallinta / total: 11
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Author: | Oikarinen, Tapio |
Title: | Implementing an information technology service management change management process |
IT-palveluhallinnan muutoshallintaprosessin käyttöönotto | |
Publication type: | Master's thesis |
Publication year: | 2010 |
Pages: | [9] + 92 Language: eng |
Department/School: | Informaatio- ja luonnontieteiden tiedekunta |
Main subject: | Tietokoneverkot (T-110) |
Supervisor: | Ylä-Jääski, Antti |
Instructor: | Hannikainen, Pirjo ; Kiravuo, Timo |
OEVS: | Electronic archive copy is available via Aalto Thesis Database.
Instructions Reading digital theses in the closed network of the Aalto University Harald Herlin Learning CentreIn the closed network of Learning Centre you can read digital and digitized theses not available in the open network. The Learning Centre contact details and opening hours: https://learningcentre.aalto.fi/en/harald-herlin-learning-centre/ You can read theses on the Learning Centre customer computers, which are available on all floors.
Logging on to the customer computers
Opening a thesis
Reading the thesis
Printing the thesis
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Location: | P1 Ark Aalto | Archive |
Keywords: | ITSM ITIL change management change control Kotter change leadership cultural change ITSM ITIL muutoshallinta Kotter muutosjohtaminen organisaatiomuutos |
ED: | 2010-07-12 |
INSSI record number: 39893
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