search query: @keyword service business / total: 20
reference: 9 / 20
| Author: | Mattila, Anttijussi |
| Title: | Performance measurement in B2B service context: a literature review and analysis |
| Publication type: | Bachelor's thesis |
| Publication year: | 2010 |
| Pages: | 30 Language: eng |
| Department/School: | Informaatio- ja luonnontieteiden tiedekunta |
| Degree programme: | Tuotantotalouden tutkinto-ohjelma |
| Main subject: | Tuotantotalous (TU3009) |
| Supervisor: | Järvenpää, Eila |
| Instructor: | Brax, Saara |
| Electronic version URL: | http://urn.fi/URN:NBN:fi:aalto-201305164423 |
| Location: | |
| Keywords: | performance measurement B2B service business performance measurement system PMS IPMS |
| ED: | 2011-12-19 |
INSSI record number: 43308
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