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Author: | Sainomaa, Jussi |
Title: | Rakennusliikkeen asiakasraportointi osana asiakkuutta |
Customer reporting of a construction company as part of customer relationship management | |
Publication type: | Master's thesis |
Publication year: | 2009 |
Pages: | 98 Language: fin |
Department/School: | Rakenne- ja rakennustuotantotekniikan laitos |
Main subject: | Rakentamistalous (Rak-63) |
Supervisor: | Kiiras, Juhani |
Instructor: | Muurimäki, Jarkko |
OEVS: | Electronic archive copy is available via Aalto Thesis Database.
Instructions Reading digital theses in the closed network of the Aalto University Harald Herlin Learning CentreIn the closed network of Learning Centre you can read digital and digitized theses not available in the open network. The Learning Centre contact details and opening hours: https://learningcentre.aalto.fi/en/harald-herlin-learning-centre/ You can read theses on the Learning Centre customer computers, which are available on all floors.
Logging on to the customer computers
Opening a thesis
Reading the thesis
Printing the thesis
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Location: | P1 Ark TKK 1100 | Archive |
Keywords: | customer relationship management customer reporting customer oriented approach communication process asiakkuus asiakkuuslähtöisyys asiakasraportointi viestintä prosessi |
ED: | 2010-02-09 |
INSSI record number: 38898
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