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Author: | Westerberg, Henrik |
Title: | Developing dynamic performance measurement in a technology company |
Dynaamisen suorituskyvyn mittauksden kehittäminen teknologiayrityksessä | |
Publication type: | Master's thesis |
Publication year: | 2011 |
Pages: | 91 Language: eng |
Department/School: | Koneenrakennustekniikan laitos |
Main subject: | Teollisuustalous (TU-22) |
Supervisor: | Lillrank, Paul |
Instructor: | Borin, Robert |
OEVS: | Electronic archive copy is available via Aalto Thesis Database.
Instructions Reading digital theses in the closed network of the Aalto University Harald Herlin Learning CentreIn the closed network of Learning Centre you can read digital and digitized theses not available in the open network. The Learning Centre contact details and opening hours: https://learningcentre.aalto.fi/en/harald-herlin-learning-centre/ You can read theses on the Learning Centre customer computers, which are available on all floors.
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Location: | P1 Ark Aalto 6312 | Archive |
Keywords: | performance measurement dynamic performance measurement PMS BSC suorituskyvyn mittaaminen dynaaminen mittausjärjestelmä balanced scorecard |
Abstract (eng): | Performance measurement has been widely acknowledged as a useful management tool for decades. Most of the previous research has however regarded performance measurement as being of static nature, and not as an evolving process. This thesis sets out to research how the performance measurement in a Case Company can be developed to be dynamic in order to evolve with both the external and internal changes. The research method used in this thesis is based on design science and the research is executed as a single case study. The research is of qualitative nature, where the empirical part includes interviews, meetings, background material and observations. The body of knowledge builds on journals and books related to the subject, which introduces the main characters of performance measurement. A contrast analysis between the body of knowledge and empirical part was conducted in order to identify development areas. And based on the results from the contrast analysis, the research provides recommendations and guidelines on how the Case Company should develop their performance measurement system into a dynamic nature. The overall findings showed that before dynamic performance measurement can be realized, the underlying foundation performance measurement builds on needs to be addressed. By implementing single and double learning loops with performance measurement, the system is enabled to answer to both internal and external changes. And it is recognized that it is possible to achieve dynamic performance measurement in the Case Company with a system that evolves with the changes. |
ED: | 2012-01-25 |
INSSI record number: 43842
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